Identification and verification
Prior to your arrival, please confirm whether you or your physician needs to meet any admission requirements, such as pre-authorization, physician referral or second opinion from your insurance carrier(s).
To ensure that you receive maximum reimbursement from your insurance carrier(s), please note whether you or your physician need to meet any admission requirements, such as pre-authorization, physician referral or second opinion. Failure to meet these requirements could reduce or even eliminate your insurance benefits.
Following your surgery, our business office will bill your insurance carrier(s) directly. The insurance carrier will then provide you an "explanation of benefits" (EOB) statement. Don't worry—this is not a bill. The EOB itemizes all services you received at Methodist Hospital for Surgery and explains what the insurance carrier will pay our hospital and which portion you'll need to cover.
Once the EOB is processed, we'll bill you for the portion not covered by insurance; this will be due upon receipt. While Methodist Hospital for Surgery will bill you for hospital services, please note that you may receive separate bills and may be out-of-network for services provided by:
- Emergency room physicians.
- Hospitalists and internists.
- Primary care.
- Specialty care.
- Other specialists.
We understand the importance of pricing transparency and will help you understand all costs associated with your procedure. On the day of treatment, you’ll cover any co-pay or deductible that your insurance carrier requires, and those without insurance will need to cover their charges in advance. Methodist Hospital for Surgery accepts cash, cashier's checks, major credit cards and personal checks with a valid ID.
Please contact 214.643.6515 should you have questions about your previous date of service and ask for registration when calling 469.248.3900 for your upcoming date of service. Our patient account representatives are available 8 a.m. to 5 p.m., Monday through Friday.
Methodist Hospital for Surgery is committed to fulfilling its mission to provide quality and compassionate healthcare services to people from all walks of life. Our goal is to help you understand the charge, billing, and payment process prior to your visit so you can make an informed decision regarding your healthcare out-of-pocket costs.